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Smart motorways 'too confusing', says highways boss

Chief executive Jim O’Sullivan said motorists did not understand them and there were no plans to build any more.

He told the Commons Transport Select Committee drivers were confused about when they could use the hard shoulder and when it is closed.

Critics have called for smart motorways to be scrapped.

The design is already used on sections of the major motorways including the M1, M6, and M62.

"Some hard shoulders on dynamic smart motorways are only open to running traffic during the morning and evening peaks, but this catches out some drivers when their routine changes," Mr O’Sullivan told MPs.

"When we close it at other times of the day, people still drive down it."

"We get people who stop there when it’s a running lane," he told the committee.

"I don’t think we will be building any more dynamic hard shoulder smart motorways. They’re just too complicated for people to use."

 

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